Presenter(s): SoftReports Team

Presenters will cover the following topics:

• Understanding and interacting with your data
• Choosing the right query type
• Security and user permissions
• Creating tailored reports with SoftBank and SoftDonor
• Setting up and using custom desktops
• SoftReports Launcher
• SoftMRT® (introduction, main entries, how to access and schedule a report, how to set shortcut from Gene to SoftMRT report) 

Presenter(s): Sponsored by the Platinum Level Sponsors, Our Partners in Innovation

Presenter(s): Gilbert Hakim, CEO-SCC Soft Computer and Becky Schran, SNUG President

Presenter(s): Available by appointment only. Please contact your CR Manager to schedule a session with SCC's Domain Experts.

Presenter(s): Karyn Loy / Kateryna Kuznetsova

Join us for an exciting product showcase highlighting the future of SoftLab and SoftMic. Discover how version 5.0 of each platform revolutionizes laboratory workflow management through advanced web-based applications designed for high-volume environments.

Experience a modern, intuitive user interface that seamlessly connects you to a powerful infrastructure for data processing, analytics, and reporting—empowering laboratories to achieve greater efficiency, accuracy, and insight.

Come see what’s next for SoftLab and SoftMic, and how these innovative solutions are shaping the future of laboratory operations.

Presenter(s): Greg Wojtulewski / Adam Mazur

Please join us for this session, where the presenter will provide an overview of WebDMI and a comparison with DMI. The presenter will cover key product features, including:

• A single, common interface console for Lab 5.0, Mic 5.0, BB, and Gene Suite instruments and interfaces.
• Comprehensive instrument monitoring dashboards.
• A wide library of pre-configured drivers for medical devices, supporting multiple message formats and popular protocols.
• A dynamic request monitor with full processing history for every transaction routed to WebDMI.
• Instrument drivers that are fully compatible with DMI.
• Conversion tools to support quick upgrades from DMI to WebDMI.
• WebDMI integration with Best Practice Workflows.

Presenter(s): Tracy Dorgan

This session will explore the various report options available in SoftBank.

Presenter(s): Joe Craig

The presenter will provide an overview of the configuration and troubleshooting of custom cassette label templates and slide etcher printers.

Presenter(s): Tracy Dorgan / Jack Pawelec

This session will discuss the connection between SoftLab and SoftBank. We will look at the necessary set up requirements for the interfaces to work as expected.

Presenter(s): Laurie Sapp / Jack Pawelec

Come join us for the product showcase to learn about the future of SoftBank. SoftBank 25.6 provides a Web User Interface as well as new features that continue to provide effective functionality for transfusion services.

Presenter(s): Bobbie Lyn Howard

Session will include an overview of Equipment Maintenance capabilities, configuration, and reports. Items covered will include instrument maintenance and tracking, equipment maintenance and tracking, temperature and humidity tracking, and bench checklists.

Presenter(s): Nancy Fritzemeier (UMICH) / Linda Madero (SCC)

Join us to learn how integrated pathology and molecular diagnostics workflows are transforming genetic test ordering. Prior to implementation of the new workflow, genetic testing required manual, paper-based requisitions and extensive cross-department coordination.

In this session, we will explore how electronic ordering of molecular and genetic laboratory tests directly within the pathology system empowers pathologists to initiate orders autonomously. By automating the process, organizations can reduce manual data entry, minimize ordering errors, improve turnaround times, and enable seamless interoperability between anatomic pathology and molecular diagnostics systems.

Presenter(s): James Pomicter

• Use of database fields in calculations.
• Use of variables in calculations.
• Use of order, specimen, and result flags in calculations.

Presenter(s): Petro Sukhenko / Yury Kornilov

This session presents SCC Telemetry, our comprehensive observability solution designed to monitor SCC LIS application performance and infrastructure health in real time. Leveraging OpenTelemetry for data collection and Grafana for visualization and alerting, the platform provides end-to-end visibility across cloud and on-premises environments, enabling proactive issue detection, faster troubleshooting, and improved system reliability.

Presenter(s): (invitation only)

Presenter(s): Available by appointment only. Please contact your CR Manager to schedule a session with SCC's Domain Experts.

Presenter(s): Sarah Zevin

Join us to learn about billing configuration and use with the Genetics Suite. The presenter will review billing-related setups and workflows that integrate with billing systems.

Presenter(s): Mike Griffis / Sharon Smith

Open discussions for issues, enhancement and/or comments for standalone SoftBank interface integration with Foreign LIS systems, (Epic Beaker/BPAM, Cerner, CPSI, McKesson, Sunquest, Medhost, etc.)

Presenter(s): James Pomicter

• Identifying different RBS rule types.
• Discovering what makes RBS different than a test level calculation.
• Using RBS to qualify results to ELR interface.
• Writing rule(s) to protect historical data.

Presenter(s): Jennifer Gonzales Beaudoin

Discover how we deliver software faster, smarter, and on time. This live presentation and demo will showcase our proven best practices and the Global Tracker—a powerful test management repository that enables seamless reuse, customization, and deployment of workflows from our best-practice environment directly into client systems. See how we improve efficiency, ensure quality, and keep delivery in scope and on time.

Presenter(s): Tracy Dorgan (SCC) / Randi Ray (CRMCW)

Join us to discover features in SoftBank/SoftLab that can be used to replace paper: function check documentation, instructions, temp documentations (day of temps), incorporating SoftMedia etc.

Presenter(s): James Pomicter / Andrey Zhukov

Enable restrictions/filters for users for day to day operations for multiple modules including:

• Templates
• Instrument Menu
• Instrument Setup
• Patient results
• Survey sample results

Presenter(s): Leap Consulting Group - Platinum Vendor

Presenter will talk about practical strategies for lab leaders to partner effectively with IT, set clear priorities, stay engaged during delivery, make smart tradeoffs, and ensure software and automation projects improve lab workflows as intended.

Presenter(s): Linda Madero

Explore all the customization tools available within Genetics applications for  screen layouts, toolbar and ribbon menus, dashboards and layout manager rules to optimize your user interface screens.

Presenter(s): Terri Gibbs / Jack Pawelec

This session will cover the following:

• Top SoftBank support issues and resolutions
• Recommended settings (best practices)
• Utilizing troubleshooting resources
• Essential information needed for STAR support tasks

Presenter(s): Hicham Bennouna / Kateryna Kuznetsova

This session will cover the following:

• Specimen tracking concept
• Setting up tracks to monitor physical sample whereabouts
• Auto tracking
• Remote receiving
• Automatic workstation redirection

Presenter(s): Brad Exell / Nancy Fritzemeier (UMICH) / Marek Dus (SCC)

Join us to explore how leveraging Dolbey voice recognition can modernize specimen grossing and pathology diagnosis, supporting workflow efficiency and continuity during anticipated transcription staff transitions.

Presenter(s): Laura Rodrigues de Miranda

Discover Genetics Web-based SoftTrack for real-time sample processing and tracking in your laboratory in an intuitive customizable web-based platform, extending your sample processing workflows to all areas of your pathology laboratory. Learn about the features and tools available in SoftTrack.   

Presenter(s): Tracy Dorgan / Jack Pawelec

Do you track manufactured products in your Blood Bank? This session will explore the options for tracking them in your Blood bank including as an Action and as a Blood product.

Presenter(s): Hicham Bennouna

This session will cover the purpose and usage of the copy setup tool.

Presenter(s): American Proficiency Institute - Platinum Vendor

Presenter(s): Justin Kotala

Learn how to leverage the latest Snap Report designer tool to create customized Genetics report templates. This session will highlight the tools and provide insights for defining custom report templates using the latest Snap report designer. You will also learn about the tools available in the dedicated Report Sign Out entry to optimize your reports and your sign out processes.  

Presenter(s): Andrea Hawk (UMICH)

Gain insider strategies for flawless Laboratory Information System upgrades, including scheduling, downtime planning, validation, and defect mitigation. Learn how to decode release notes, prioritize modules, and tailor communications for every audience. Whether you’re planning your first upgrade or your fiftieth, this session empowers administrators with practical tactics and collaborative approaches to unlock smooth, successful transitions. Don’t let upgrades be a mystery—get the keys to mastery!

Presenter(s): Lorrain Phelan

Join this session to learn how to leverage SoftTotalQC for Compliance.

Presenter(s): Timur Ljubuncic

At the SNUG session, the presenter will cover SoftMedia as a document management system purpose-built for LIS/LIMS. Highlights will include new features, centralized storage, automated document indexing, version control, audit trails, and more.

Presenter(s): Lorrain Phelan

This session will provide a practical walkthrough of the TotalQC file build.

Presenter(s): Doug Davidson

The presenter will talk about recent changes in instrument interfacing, including updates and emerging technologies such as image capturing. The presenter will also explain differences between custom and model and outline expectations during an upgrade.

Presenter(s): Brian Stulak

This session will discuss SoftID best practice and newly introduced functionality.

Presenter(s): Becky Schran (OLM)

Come and learn more about the SNUG Executive Board: responsibilities, available positions, and how you can join.

Presenter(s): Linda Madero / Marek Dus

Learn more about all the available tools for optimizing   accessioning  process for your pathology samples in this presentation. This session will highlight new functionality for incoming consultations, workflow optimizations that strengthen CAP compliance for frozen sections and innovative requisition solutions tailored to your organization’s needs.

Presenter(s): Piotr Tabisz

This session will present the new Printers Management utility available for clients running on Linux platform, including the OCI cloud. By using the utility LIS administrators will be able to add new system printers: page printers and label printers. The session will explain the workflow and available features.

Presenter(s): Randy Carter / Denys Ivashchenko

SoftMic worklists basically organize patient orders; however, over the years, our Micro team, our clients, and happenstance have led to some rather interesting functions and Workflows. Let’s walk through these unique (outside the box) setups together.

Presenter(s): Andrea Hawk (UMICH)

Struggling to keep your team up-to-date with the latest features and functionality? Discover effective training strategies for system admins, analysts, pathologists, and end users—whether they’re new or seasoned pros. Learn how to bridge skill gaps, build confidence, and ensure everyone is ready for the LIS’s evolving landscape. Join us to transform confusion into mastery and keep your team at the cutting edge!

Presenter(s): Available by appointment only. Please contact your CR Manager to schedule a session with SCC's Domain Experts.

Presenter(s): Becky Schran (OLM) / Kristin Tucker (ADENA)

Is your organization thinking of moving to a cloud solution? We both did it. We'd like to share our experiences and answer any questions you may have about the process and how it went. Discussion on things to avoid and things that went well.

Presenter(s): Randy Carnahan

This SNUG session highlights how to streamline client relationships through intelligent inventory tracking and faster issue resolution. Attendees will gain insight into efficient courier dispatching for reliable delivery coordination and explore Home Care and Nursing Home functionality designed to simplify operations, improve workflows, and enhance overall patient care.

Presenter(s): Lesa Einhorn / Kateryna Povod

Join us in celebrating SCC Soft Computer’s multiple web based portals. In our session we will show you new features introduced for our Physician Portal and Patient Portal applications. Whether you are currently using one of our portals or are looking to increase your outreach business, we have a portal for your needs.

Whether it is patient registration, specimen submission for testing, reporting back to physicians or providing patient access to results, we have a secure portal for your organization.

Presenter(s): Kim Schroeder / Shireen Lakhan / Denys Ivashchenko

Learn about the different types of reporting tools used with SCC Soft Computer's Applications:

• SoftReports®
• LIS module management reports
• GIS - Ad hoc query builder
• GIS - Management Reports Toolkit (SoftMRT®)
• SoftBI®

Presenter(s): Donnice Picart / Novak Scepanovic

This session will cover the following:

• Push notifications.
• User profile.
• Task routing based on product, activity and environment.
• Elastic Search enhancements (ability to save/edit keywords and
  display it on STAR Dashboard).
• Creating a Watchlist rules.
• Changing the owner on multiple tasks at once.
• Reviewing new features.

Presenter(s): Tracy Dorgan

In this session, we will explore new options to document QC and Equipment maintenance in SoftBank and SoftDonor.

Presenter(s): Jane B. / James P. / Hicham B. / Lorraine P. / Bobbie H. / Nikolay K. / Karyn L. / Denys I.

Please join us to learn how to prepare for a 5.0 Migration (Lab/Micro/TQC).

Presenter(s): Anna Drozdziel

This session will introduce you to SoftMRT and describe many benefits of using SoftMRT (dashboards, reports, scheduler, and setup).

Presenter(s): Tracy Dorgan

Do you struggle with developing a successful training plan for new employees?  This session will give you some tips to creating your own training plan.

Presenter(s): Andrea Hawk / Monica Tetreault (UMICH)

Hospitals are expanding and adding satellite blood banks to new areas. Whether they are strictly dispensing stations, limited testing labs, or full-service labs depends on the needs of the hospital. This session will review the setup of a satellite blood bank at a single site. Topics to be discussed are the build setup, workflow issues and some solutions to those issues to ensure the smoothest possible work practices.

Presenter(s): Maria Cepero / Girum Nigussie (NIH)

This presentation examines the operational and informatics challenges research hospitals face when using SoftID in protocol-driven environments. Unlike traditional inpatient workflows, research settings involve hybrid clinical and research orders, multi-site collections, complex EHR integrations, and strict regulatory requirements. We will highlight key pain points—including labeling clarity, order mismatches, limited research alerts, and visibility gaps—and discuss their impact, along with proposed enhancements to support more research-aware specimen workflows.

Presenter(s): Donnice Picart / Novak Scepanovic

This session will cover the following:

• • How can a user customize Star Dashboard.
  • How to create Custom Codes.
  • How to do Multi Task update.
  • Quick action bar functionality.
  • Linking task.
  • Creating custom queries in Elastic Search.
  • Customize Star Dashboard.
  • Reviewing KPI metrics.
  • Task routing.
  • Release notes.
  • Reviewing the new features.
  • NEW Features:
  • Creating a new task using AI Star Assistance.
  • STAR AI ChatBot.
  • STAR mobile app.
  • Live demo on customizing dashboard.

Presenter(s): Tracy Dorgan

If you’re not sure how to troubleshoot your system, then this session is for you. We will look at the basic techniques for troubleshooting the bank and donor system. We will identify how to use the daily trace and explore some other options for troubleshooting your system.

Presenter(s): Sarah Zevin / Marek Dus

Join us to learn about Web-based SignOut for PathDX.

Presenter(s): Jim Maloy

Whats New with SoftBI?

• SoftBI Tableau Embedded Cloud Changes
• PowerBI
• Additional SCC Module support
• SoftPath
• SoftID
• TQC

Presenter(s): Tracy Dorgan

In this session we will review basic downtime procedures and steps you can take before that downtime occurs.

Presenter(s): Kateryna Povod / Kateryna Kuznetsova

This session will cover the following:

• Creating a shipping list should be quick and easy.
• Shipping documentation should be automatic and easily accessible.
• Validation and tracking of every action are key to delivering your samples on time and in good condition.

Presenter(s): Karyn Campbell (Parsons) (ARCBS)

The presenter will cover the following:

• Review of release notes and identifying defects for testing – both from the notes and cross checking against open tickets and bugs.
• Process for testing including unit/regression testing, SIT and UAT. Update on our automation journey.
• Use of ADO/agile methodology to manage workload, defects, testing and configuration across multiple environments.
• Management of defects and subsequent hotfixes.
• Post implementation support provided and actions required.
• Compare the outcomes of our first upgrade in 2024 to the recent upgrade.
• What we did well and learnings (what we can do better next time).

Presenter(s): Sharon Smith / Renea Ivey

Overview of SoftBank with Haemonetics Storage Devices, including setup, reports and interface messages.

Presenter(s): Leszek Rumak

Artificial Intelligence is rapidly transforming many industries — but in laboratory medicine, innovation must be responsible, explainable, and aligned with regulatory realities. This session explores how AI can be thoughtfully integrated into SCC applications to enhance clinical insight, operational intelligence, and system usability — without replacing scientific judgment or disrupting validated workflows.

Rather than focusing on generic AI trends, this presentation will outline three practical areas where AI can bring measurable value to Genetics, Transplant, Molecular, and Anatomic Pathology environments:

1. AI-Enhanced Operational Intelligence
2. Digital Scientific Assistant Embedded in Workflow
3. Intelligent Configuration & Validation Support

Presenter(s): Mirzet Babahmetovic

This session will cover monitoring and troubleshooting of foreign system interfaces with SoftLab logs, trace files, and MOM.

Presenter(s): Laura Rodrigues de Miranda

Learn about SoftBioBank, SCC’s web-based biobank management application, designed to simplify and control the entire sample lifecycle from accessioning and processing, inventory and shipment tracking, to storage repository.  Find out how SoftBiobank  can manage your research and study samples and data efficiently and securely.

Presenter(s): Randy Carter

Who hasn’t wondered, “Where do I start looking to solve this micro problem?” The presenter will address this common question by sharing insights into how various issues in SoftMic are approached and resolved.

Presenter(s): Jennifer Gonzales / Stewart Haeckl

Join this session to learn about SCC Mapping capabilities for discrete genomic data from Molecular and Genomics.

Presenter(s): Linda Madero

Discover helpful steps that help expedite resolution of your TASK issues. Providing key data and information up front at TASK creation facilitates in finding solution to issues you bring forward. Providing critical details from Processing History, Audit Trail, Workflow(s), Build/Setup and other data points saves Support and Programmers valuable time in identifying Root Cause.

Presenter(s): Randy Carter

If you are looking to make changes in your SoftMic build or training for new employees involved in SoftMic, you will appreciate this session, as we go step by step through a SoftMic build.

Presenter(s): Dolores Vadi

Whether you use SoftBill®, SoftBillPlus®, or SoftA/R® functionality, this session offers valuable insights for every user. You’ll discover key setup tables, learn proven best practices, and gain practical guidance so you can confidently utilize, optimize, and monitor your system.

Presenter(s): Donnice Picart / Lori Toby

A clear, easy-to-follow explanation of the installation and synchronization process presented in straightforward, non-technical language. Ever wondered why approvals can take time? This presentation walks you through the process, clarifies key steps, and explains what happens behind the scenes — so you know exactly what to expect.

Presenter(s): Toni Resina

In this session we will discuss how to include Control material and Reagents in the Genetics workflow, steps to complete QC orders within the workflow, and confirming reagent usage when inventory deduction is included.