Presenter: Donnice Picart Level of Expertise: Beginner/Intermediate Description: How to create a new user and deactivate a user. How to enter a new task and update the task. How to locate a task and manage notifications. Basic overview of elastic search. Learning Objective: Learn how to create and manage user accounts. Learn how to manage…

Presenter: Lesa Einhorn Level of Expertise: Beginner Description: Overview of setup and ordering COVID Tests in SoftWebPlus. COVID testing results view. Learning Objective: Obtain knowledge of the COVID Testing Setup requirements. Add this module on for COVID business requirements.

Presenter: Michael Griffis Level of Expertise: Intermediate Description: Monitoring and troubleshooting MOM. Learning Objective: Monitor MOM for errors. Discover errors. Troubleshoot MOM for errors found.

Presenter: Hicham Bennouna Level of Expertise: Intermediate Description: Newer Security Management Features. Learning Objective: Get acquainted with the newer options and features in Security management.

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Presenter: Lesa Einhorn Level of Expertise: Intermediate Description: Highlight the new features while explaining the benefits. Learning Objective: Highlight the objectives of each new feature. Highlight retail testing laboratory.

Presenter: Donnice Picart Level of Expertise: Intermediate/Advanced Description: How to customize STAR. How to use Elastic search. Review KPI metrics. Review STAR enhancements. Learning Objective: Learn how to navigate and manage star dynamics. Navigate Elastic search. Review new STAR enhancements.