Presenter: Tracy Dorgan (Software Education Specialist) This session will review basic file maintenance and explore my tips and recommendations for setting up your system for optimal documentation.

Presenter: Donnice Picart (AP Product Specialist) & Novak Scepanovic (EPE Applications Manager) This session will cover the following:

Presenter: Jennifer Gonzales (Genetics Implementation Manager) Learn the roadmap for the upgrade process. Workflow and Release Notes Review, and custom release note curation are a few of the items we will cover. Learn the milestones, timelines, and what you should know before you get started for a smoother start to your next upgrade.

Presenters: Arturo Cortez (Interface Lead TSS) Description: Overview of basic interface information flow to Soft, out of Soft, as well processing within Soft. Review of the internal interfaces will also be covered.

Presenter: Terri Gibbs (Donor TSA) This session will cover the following:

Presenter: Tracy Dorgan (Software Education Specialist) In this session we will review basic downtime procedures and steps you can take before that downtime occurs.

Presenter: Tracy Dorgan (Software Education Specialist) So you are scheduled for an upgrade and have no idea how to approach the validation? How do you decide where to begin? In this session, we will discuss the validation process. This will include creating the validation protocol and test cases.